Privacy Policy

1 Introduction

ZYN Trade System ("kami", "kami", "kami") komited untuk melindungi privasi anda dan memastikan keselamatan maklumat peribadi anda.

Dasar Privasi ini menerangkan cara kami mengumpul, menggunakan, menyimpan dan melindungi maklumat anda apabila anda menggunakan platform dan perkhidmatan dagangan kami. Dengan menggunakan Perkhidmatan kami, anda bersetuju dengan amalan yang diterangkan dalam dasar ini.

2 Information We Collect

2.1 Personal Information

When you register and use our Service, we collect:

• Full name as provided during registration
• Email address for account verification and communications
• Phone number (optional) for additional security
• Country of residence for compliance purposes
• OlympTrade account ID for service integration

2.2 Data Penggunaan

We automatically collect certain information when you use our Service:

• Sejarah dagangan, statistik dan data prestasi robot
• Tetapan dan pilihan konfigurasi robot
• Cap masa log masuk dan maklumat sesi
• IP addresses and approximate location
• Device information (browser type, operating system)

2.3 Payment Information

For paid subscriptions, we may collect:

• Payment method details (processed by third-party providers)
• Transaction history and billing records
• Status langganan dan maklumat pembaharuan

3 How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve the Service
• Verify your identity and OlympTrade account linkage
• Process payments and manage subscriptions
• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations and regulations

4 Perlindungan Data

Kami melaksanakan langkah keselamatan standard industri untuk melindungi data anda:

• Encryption: Penyulitan SSL/TLS untuk semua penghantaran data
• Password Security: Secure password hashing using bcrypt algorithm
• Access Control: Akses pekerja terhad kepada data peribadi atas dasar yang perlu diketahui
• Security Audits: Regular security assessments and vulnerability testing
• Secure Infrastructure: Pelayan keselamatan gred perusahaan dan tembok api

5 Perkongsian Data

Kami hanya boleh berkongsi data dalam keadaan berikut:

• Payment Processors: Stripe, PayPal, and other payment providers to process transactions
• Legal Requirements: Law enforcement or government agencies when legally required
• Service Providers: Trusted partners who assist our operations under strict confidentiality agreements
• Business Transfers: In connection with merger, acquisition, or sale of assets

6 Cookies

We use essential cookies for the following purposes:

• Pengurusan Sesi: Untuk memastikan anda log masuk dan mengekalkan sesi anda
• Security: CSRF protection and fraud prevention tokens
• Preferences: Remembering your language and display preferences
• Performance: Understanding how you interact with our Service

You can control cookie settings through your browser preferences. However, disabling cookies may affect Service functionality.

7 Pengekalan Data

Kami mengekalkan jenis data yang berbeza untuk tempoh yang berbeza:

• Account Information: Retained until you request account deletion
• Sejarah Dagangan: Based on your subscription package (7-365 days)
• Payment Records: 7 years as required by financial regulations
• Log Pelayan: 90 days for security and debugging purposes
• Support Communications: 2 years from last interaction

8 Your Rights

Anda mempunyai hak berikut mengenai data peribadi anda:

• Access: Minta salinan data peribadi anda yang kami pegang
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Minta pemadaman data peribadi anda (tertakluk kepada keperluan undang-undang)
• Export: Terima data anda dalam format mudah alih yang boleh dibaca mesin
• Withdraw Consent: Tarik diri daripada aktiviti pemprosesan data pilihan
• Restrict Processing: Hadkan cara kami menggunakan data anda dalam keadaan tertentu

To exercise these rights, contact us via the information provided below.

9 International Users

Perkhidmatan kami dikendalikan secara global. Data anda mungkin diproses di negara di luar kediaman anda, yang mungkin mempunyai undang-undang perlindungan data yang berbeza.

Dengan menggunakan Perkhidmatan kami, anda bersetuju dengan pemindahan maklumat anda ke negara-negara ini. Kami memastikan perlindungan yang sesuai disediakan untuk melindungi data anda semasa pemindahan antarabangsa.

10 Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

Jika kami mendapati bahawa kami telah mengumpulkan maklumat daripada pengguna di bawah 18 tahun, kami akan memadamkan data tersebut dengan cekap. Jika anda percaya seorang bawah umur telah memberikan kami maklumat peribadi, sila hubungi kami dengan segera.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

Material changes will be communicated to you via:

• Email notification to your registered address
• Dashboard notification within the Service
• Prominent notice on our website

We encourage you to review this policy periodically for any updates.

12 Contact Us

Untuk pertanyaan berkaitan privasi, soalan atau untuk menggunakan hak data anda, sila hubungi kami:

• Telegram: @aheenkgans
• Email: support@zyntradesystem.my.id

We aim to respond to all privacy inquiries within 72 hours.