Privacy Policy
Bagaimana kami melindungi dan mengelola data Anda
1 Introduction
ZYN Trade System ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our trading platform and services. By using our Service, you consent to the practices described in this policy.
We use industry-standard encryption and security measures to protect all personal data.
2 Information We Collect
2.1 Personal Information
When you register and use our Service, we collect:
- Full name as provided during registration
- Email address for account verification and communications
- Phone number (optional) for additional security
- Country of residence for compliance purposes
- OlympTrade account ID for service integration
2.2 Usage Data
We automatically collect certain information when you use our Service:
- Trading history, statistics, and robot performance data
- Robot configuration settings and preferences
- Login timestamps and session information
- IP addresses and approximate location
- Device information (browser type, operating system)
2.3 Payment Information
For paid subscriptions, we may collect:
- Payment method details (processed by third-party providers)
- Transaction history and billing records
- Subscription status and renewal information
3 How We Use Your Information
We use your information for the following purposes:
- Provide, maintain, and improve the Service
- Verify your identity and OlympTrade account linkage
- Process payments and manage subscriptions
- Send service-related notifications and updates
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations and regulations
4 Data Protection
We implement industry-standard security measures to protect your data:
- Encryption: SSL/TLS encryption for all data transmission
- Password Security: Secure password hashing using bcrypt algorithm
- Access Control: Limited employee access to personal data on need-to-know basis
- Security Audits: Regular security assessments and vulnerability testing
- Secure Infrastructure: Enterprise-grade server security and firewalls
We follow OWASP security guidelines and best practices for web application security.
5 Data Sharing
Your personal information is never sold to third parties for marketing purposes.
We may share data only in the following circumstances:
- Payment Processors: Stripe, PayPal, and other payment providers to process transactions
- Legal Requirements: Law enforcement or government agencies when legally required
- Service Providers: Trusted partners who assist our operations under strict confidentiality agreements
- Business Transfers: In connection with merger, acquisition, or sale of assets
6 Cookies
We use essential cookies for the following purposes:
- Session Management: To keep you logged in and maintain your session
- Security: CSRF protection and fraud prevention tokens
- Preferences: Remembering your language and display preferences
- Performance: Understanding how you interact with our Service
You can control cookie settings through your browser preferences. However, disabling cookies may affect Service functionality.
7 Data Retention
We retain different types of data for different periods:
- Account Information: Retained until you request account deletion
- Trading History: Based on your subscription package (7-365 days)
- Payment Records: 7 years as required by financial regulations
- Server Logs: 90 days for security and debugging purposes
- Support Communications: 2 years from last interaction
8 Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Export: Receive your data in a portable, machine-readable format
- Withdraw Consent: Opt out of optional data processing activities
- Restrict Processing: Limit how we use your data in certain circumstances
To exercise these rights, contact us via the information provided below.
9 International Users
Our Service is operated globally. Your data may be processed in countries outside your residence, which may have different data protection laws.
By using our Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your data during international transfers.
10 Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
If we discover that we have collected information from a user under 18, we will promptly delete such data. If you believe a minor has provided us with personal information, please contact us immediately.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
Material changes will be communicated to you via:
- Email notification to your registered address
- Dashboard notification within the Service
- Prominent notice on our website
We encourage you to review this policy periodically for any updates.
12 Contact Us
For privacy-related inquiries, questions, or to exercise your data rights, please contact us:
- Telegram: @aheenkgans
- Email: support@zyntradesystem.my.id
We aim to respond to all privacy inquiries within 72 hours.